Alliance Française DublinFounded in 1960 and located in the heart of Dublin, Alliance Française Dublin is a registered charity governed by a board of directors and sub-committees. Its tagline, "The destination for a truly French experience", reflects its mission to promote French language and culture in Ireland.Today, Alliance Française Dublin is ranked second in Europe for student numbers and stands out as one of the most dynamic centres in the network for its rich cultural programme. It serves as a language school, examination centre, teacher-training hub, cultural institution, and library, as well as a vibrant community of francophones and francophiles.In May 2025, we proudly opened our own café: Madeleine. Named after the iconic French sponge cake so dear to Marcel Proust, Madeleine is fully managed by Alliance Française and sources its products exclusively from trusted partner companies.Initially offering a sweet menu with coffee and French pastries (madeleines, croissants, tarts…), the café is now expanding into savoury options. This evolving project is designed to grow in response to customer feedback and community needs.The Purpose:· Ensure excellent customer service,· Handle ordering, perform a wide range of café duties· Take meticulous pride in the presentation of the caféReporting:The Café assistant will report directly to the Café Manager.Key Areas of responsibility:· Deliver exceptional levels of customer service across all areas of the café· Warmly engage with customers to ensure the best possible experience from both service and food and beverage.· Assist with basic food preparation, restocking ingredients, and tracking use-by dates (quiche, croque monsieur, pastries…)· Prepare and serve a variety of drinks and food item with precision and consistency· Provide friendly and efficient customer service, ensuring every guest receives a personalized coffee experience· Operate espresso machines and other coffee equipment with skill and proficiency· Maintain cleanliness and organization in the café, including the espresso bar and service areas· Ensure compliance with all legislation, H&S and food hygiene.· Contribute to menu development and suggest creative ideas to enhance the customer experience· Uphold our commitment to quality by following established brewing techniques and standardsSkills:· Hospitality experience in a food service· Barista experience· Hands-on experience with professional coffee machines· Excellent customer service skills, with a friendly and approachable demeanour· FSAI Level 1 and 2 an advantage but not a requirement· French is requiredCompensation and Benefits:· Usual hours of work: 30 hours per week, from Tuesday to Friday· Place of Work: 1 Kildare street, Dublin 2Job Type: Part-timePay: €14.15 per hourExpected hours: 30 per weekBenefits:Company eventsCompany pensionWork Location: In person