Operations Manager Job Specification Department: Cork Operations Reporting to: General Manager Start date: TBC Company description SEABRIDGEwithitscorecompetenciesinOvernightExpressGroupage,FullLoadFreightto and from the island of Ireland, Import and Export Ocean Freight via SEABRIDGE Liner Agencies Ltd (COSCO) Seabridge an Irish Company with offices in Belfast, Cork, Dublin, Haydock and London operate scheduled logistics services to and from all five locations. SEABRIDGEoperatesEuropeanTrailerServices,BulkChemicalTankerService,Freight Forwarding Worldwide, Warehousing, and World Air Freight Service. The Role SEABRIDGE is looking for an experienced Operations Manager. Job Responsibilities: Manage day-to-day freight operations, supervising and coordinating with logistics, customs clearance, and transport teams. Leadandmanageateamofoperators,ensuringefficientworkflowand adherence to company standards. Ensuretimelyandaccuratedocumentation(E.g.,billsoflading,customs paperwork, invoices) Developandmaintainrelationshipswithcarriers,suppliers,andcustomersto ensure smooth operations and excellent service delivery. Monitorand trackshipmentstoensuretimelydeliveryandresolveanyissues or delays that may arise during transit. Ensurecompliancewithallrelevantregulationsandprocedures,including road transport laws and safety regulations. Analysedataandperformancemetricstoidentifyareasforimprovementand implement process enhancements to optimize transport operations. Work closely with the Head of Finance to review all monthly, quarterly and annual reports. Analysis of performance across all services including costs, margins and profitability and actioning any issues/queries arising from these reports. Provideguidanceandsupporttoteammembers,includingtrainingand development opportunities to enhance their skills and knowledge. Fosterapositiveandcollaborativeworkenvironment,promotingteamwork and effective communication among team members. Makeinformeddecisionstooptimizeresources,minimizecosts,and maximize efficiency in transport operations. Stayinformedaboutindustrytrends,marketdevelopments,andemerging technologies in freight to maintain a competitive edge. WorkingwithBusinessDevelopmentTeamtoconsolidatecurrentbusiness and seamlessly introduce new business to the operation Manage the internal and external relationship between this site and other SEABRIDGE operations including UK, European operations and Customs Clearance. Requirements: Provenexperienceinfreightforwardingandroadfreightoperations,witha focus on import andexport activities.Experiencein deep-sea FCL/ LCL and airfreight an advantage. Excellentcommunicationandcustomerserviceskills. Abilitytoworkonown initiative,withhigh attentiontodetailandtime management Excellentplanningand organisational skills,withan abilitytomultitask. Positiveandproactiveparticipationandactivecollaborationwithall stakeholders. A minimum of 2 years management or supervisory experience.