A respected and long-established professional membership organisation is seeking a Systems Administrator to join its Business Support team on a 12-month fixed-term contract (maternity cover). This role offers a fantastic opportunity for a recent IT graduate or early-career systems professional to develop hands-on experience supporting business-critical systems in a collaborative and purpose-driven environment.You will play a key role in ensuring that internal systems and data are accurate, reliable, and fit for purpose. Working closely with internal stakeholders and system providers, you’ll support system configuration, troubleshoot issues, and contribute to ongoing system improvements.Key ResponsibilitiesMaintain and update member, academic, and operational data with a strong focus on accuracy and qualityProcess transactions such as exam results and related data updatesSupport system configuration to meet business and user requirementsAssist with system upgrades, testing, and transformation initiativesInvestigate and resolve system issues, working with internal teams and external providersProvide technical support to staff (onsite and remote), explaining solutions clearly to non-technical usersGenerate reports and data extracts to support business decision-makingContribute to continuous improvement initiatives and ensure compliance with data protection standardsRequirementsExperience supporting or administering business systems (e.g. CRM, LMS, or student information systems)Strong working knowledge of Microsoft Office (especially Excel)A proactive approach with the ability to learn new systems quicklyStrong problem-solving skills and ability to manage multiple prioritiesExcellent attention to detail and commitment to data accuracyGood communication skills with the ability to support non-technical usersDegree in IT or a related discipline (recent graduates welcome)Experience in data management or systems administration is desirable but not essentialHybrid and flexible working arrangementsPension and private health insuranceLife assurance and income protectionEmployee assistance programmeOngoing learning and development opportunitiesActive employee engagement and social events
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