Job Title: Customer Experience Manager
We are seeking an exceptional individual to join our team as a Customer Experience Manager. As a leader in customer service, you will be responsible for delivering outstanding experiences to our customers and representing the company's values and mission.
About the Role
The Customer Experience Manager will be the front-line ambassador of the company, interacting with customers to resolve issues and diffuse complaints. You will also be responsible for ensuring excellent customer service and regulatory compliance, handling cash and performing bank transactions.
Responsibilities
* Deliver exceptional customer experiences through active listening and problem-solving skills
* Maintain a clean and organized cash handling area
* Count and manage cash, coins, and currency
Requirements
To be successful in this role, you must have:
* A high school diploma or equivalent experience
* At least one year of sales, customer service, and/or cash handling experience
* Strong communication and interpersonal skills
We value individuals who consistently embody our core values of accountability, inclusivity, transparency, and focus.
What We Offer
We offer a competitive salary, opportunities for professional growth and development, and a dynamic work environment that fosters teamwork and collaboration.