Swim Ireland – Askeaton Pool & Leisure Facilities Manager
Askeaton Pool & Leisure Facilities Manager (Full Time)
Role & Reporting Structure:
In an exciting development, Swim Ireland has expanded pool operations to operate an additional leisure facility in Askeaton, County Limerick.
We are now seeking an experienced Leisure Facility Manager to oversee the day-to-day operations of the swimming pool, gym, and leisure facilities.
Reporting to the Swim Ireland Operations Manager the person appointed will be a hands-on, customer-centric Leisure Facility Manager to lead the day-to-day operations across our leisure facility.
The individual will be responsible for safety compliance, service standards, team leadership, scheduling, and commercial performance—ensuring the venue runs smoothly, meets regulatory requirements, and delivers an outstanding experience for all users and members.
This role involves a combination of management tasks, administrative duties, and staff supervision and will require excellent communication and organisational skills and the ability to manage multiple tasks efficiently in a fast-paced environment.
Key Areas of Responsibility:
Safety and Compliance:
Enforce Swim Ireland rules and regulations and industry standards to ensure the safety of all users.
Act as site lead for health and safety, delivering safe systems of work.
Maintain and audit H&S documentation (risk assessments, SOPs, NOPs, incident logs).
Ensure regulatory compliance (e.g., pool water quality, lifeguard cover, first aid, fire safety).
Conduct regular drills and checks (fire evacuation, first aid kits, equipment inspections).
Investigate incidents/near-misses and implement corrective actions.
Staff Management:
Staff recruitment.
Conduct regular staff meetings and organise relevant training sessions when necessary.
Managing staffing costs in line with budgets.
Recruit, train, and schedule staff (duty managers, lifeguards, attendants, receptionists, trainers).
Coach team members; lead performance reviews and support development plans.
Foster a culture of inclusivity, safety, and service excellence.
Maintenance and Operations:
Maintain the cleanliness and hygiene of the pool, pool area, gym, and related facilities.
Conduct regular inspections of equipment and facilities to identify and fix any problems or hazards.
Pool chemical management and water quality testing.
Manage budgets for labour, maintenance, consumables, and utilities.
Monitor KPIs (attendance, membership growth/churn, NPS/CSAT, secondary spend).
Drive revenue through programming, upsells, retail, party bookings, and community partnerships.
Ensure accurate cash handling, POS reconciliation, and membership billing integrity.
Programming & Events
Oversee timetable design (classes, swim sessions, programmes), coordinating instructors and resources.
Plan and deliver events (open days, galas, camps) to engage local communities.
Optimise capacity utilisation and respond to seasonal trends.
Customer Service
Maintain positive relationships with all stakeholders including but not limited to members of the public, schools, clubs, and community groups.
Ensure customer queries are dealt with in a timely and efficient manner.
Manage customer complaints and concerns promptly and professionally.
Maintain equipment and facilities through planned preventive maintenance schedules.
Liaise with contractors (cleaning, technical services) and manage SLAs.
Ensure timely repairs, safe isolation, and asset lifecycle tracking.
Digital Systems & Reporting
Use facility management software for bookings, memberships, rotas, and compliance logs.
Produce weekly/monthly performance reports with insights and actions.
Ensure data integrity and GDPR compliance.
Be responsible for accurate record keeping including income/expenditure, records of facility usage, chemical levels, maintenance activities, and any incidents or accidents.
Produce accurate reports on facility usage as required.
Education & Experience:
Proven experience in leisure, hospitality, or facilities operations management.
Swim Ireland Level 2 Teaching Qualification is not essential but would be a distinct advantage.
Pool Lifeguard Qualification is desired but not essential.
First Aid Qualification desired but not essential.
Proficient in Microsoft Office Suite.
Proficiency in the Legend Point of Sale System or equivalent.
Working knowledge of health & safety, risk assessments, and incident management.
Financial acumen (budgeting, forecasting, KPI tracking).
Experience in safeguarding management, youth development, or social work.
Knowledge of implementation of safeguarding standards, and compliance frameworks.
Previous experience in sport or membership organisations.
Key Qualities:
Strong communication and interpersonal skills.
Proven experience in management positions.
Excellent attention to detail and organisational skills.
Ability to manage sensitive and confidential information with discretion.
Strong work ethic, flexibility, and adaptability.
Team player, with ability to work on their own initiative or under pressure.
Key Qualities:
Strong communication and interpersonal skills.
Proven experience in management positions.
Excellent attention to detail and organisational skills.
Ability to manage sensitive and confidential information with discretion.
Strong work ethic, flexibility, and adaptability.
Team player, with ability to work on their own initiative or under pressure.
Be eligible to work in Ireland on a full-time basis.
Applicants should note that this list is not exhaustive and is subject to change as required as appropriate.
Location & Remuneration:
The package will include a salary commensurate with qualifications and experience based on 39 hours per week.
Please note that this role includes evenings and weekends.
Position Tenure: 3 year fixed-term full-time contract.
Position Location: Askeaton Swimming Pool, Askeaton, County Limerick.
Appointment will be made subject to satisfactory:
Safeguarding and vetting requirements; and reference checks.
Applications should include a Cover Letter and up to date CV.
Closing date for applications is noon Friday 13th March ****.
First round interviews will be held online w/c 16th March ****.
At Swim Ireland, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every element in the job description, we encourage you to apply anyway.
You may be just the right candidate to for this or other roles.
Swim Ireland is an Equal Opportunities Employer.
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