Customer Service Representative – Internal Sales
Cork | Full-time, Office-Based (Monday to Friday)
One of Ireland's leading business print and design companies is seeking a dedicated and proactive Customer Service Representative to join their professional team in Cork.
This is a full-time, office-based role, working closely with the Business Development Manager to support client relationships and internal sales activities. The ideal candidate will be personable, confident on the phone, and have a solid understanding of technical sales.
Key Responsibilities:
1. Be the first point of contact for customer enquiries
2. Understand client needs and provide tailored solutions
3. Manage and grow existing accounts
4. Support the Business Development Manager in delivering high-quality service
5. Maintain and update the customer management system
6. Contribute to marketing and promotional initiatives
What You'll Bring:
7. A confident and articulate phone manner with excellent verbal communication skills
8. Strong business acumen and a proactive mindset
9. Reliability, persistence, and strong organisational skills
10. Ability to build and maintain strong client relationships
11. Self-motivation and a drive to succeed
12. Proficiency in Microsoft Office tools
13. Previous experience in customer service or internal sales, ideally in a technical or print-related environment
#LI-MP1
#CplCorkSales