Why join us?
BlupaceTech is a world-class IT development company that strives to improve its processes constantly. The company has been in business since 2008 and employs over 160+ people in more than 4 countries. Blupace provides innovative software solutions for businesses of all sizes, with a focus on Web & Mob Applications, e-commerce websites, data & Analytics, Field services and more. We are passionate about developing innovative technology solutions that make a difference. We have the expertise and experience to provide custom-tailored solutions for your business, whatever your field may be. Our team is dedicated to providing you with the best possible service, and we are always looking for new ways to improve our products and services. We operate in different locations which includes India, UK, France, USA ,Australia, Germany and Belgium.
Where you'll be working:
* It is Dublin based opportunity.
* Work Location - Grand Canal Dock, Dublin, D02 A3W8
* Its a AV Support position
* No Sponsorship provided
What we're looking for in a AV Support Engineer -Dublin
Required Skills & Qualifications:
We are looking for a resource that will provide day to day tier-one AV support as at least a portion of their daily duties.
This would include:
1. Daily functional audits of conference rooms to validate systems are operational and ready for service.
2. Perform basic troubleshooting of AV systems which fail audits including:
3. System Reboots
4. Power Validation
5. Network connectivity validation
6. USB or network-connected peripheral validation
7. Basic Windows Operating System Administration
8. Patch management
9. Software installation
10. Authentication/Connectivity validation
11. Event Support
12. Connect/transfer wireless microphones in event spaces (training provided)
13. Connect confidence monitors (training provided)
14. Configure Microsoft Surface Hubs to connect to Teams Meetings (training provided)
15. Partner with other third-party service providers for event management as needed
16. User Support
17. Support end users who experience conference room failures
18. See point 2 above for expected troubleshooting steps
19. Escalations - Resource will escalate issues to client leveraging our support contract processes for any issues they are unable to resolve or for support with VIP events as needed.