Group IT Manager \ Head of IT Job Title:Group IT Manager \ Head of IT Reports to:Chief Information Officer (CIO) Location: Atlantic Aviation Group, Shannon Airport, Shannon, Co Clare Employment Type:Fixed Term Contract Atlantic Aviation Group With nearly 60 years of experience, Shannon based Atlantic Aviation Group (AAG) is one of Europe's leading independent aviation solution providers.
The company has a strong reputation of providing customers with a complete range of solutions including; aircraft maintenance & modifications, technical, engineering and design services, logistics and material solutions and international training.
This reputation is built on a proud history and tradition of superior craftsmanship, technical expertise and continuous training, which is supported by our flexible, open and partnership-based customer relationships.
The company provides a range of aviation solutions including; Part 145 Aircraft Maintenance, MAA Part 145 Defence Services, and the EASA Part 147 Atlantic Aviation Training Academy which provides aviation training to airlines, MROs and companies around the world.
AAG have an exceptional opportunity for a highly-motivated career focused and ambitious IT Manager seeking a role in a challenging, fast-paced and rewarding environment.
Our aim as a team is to attract and develop key talent across all levels of our growing aviation business.
Duties and responsibilities are, but not limited to the following: General Responsibility Develop, mentor and manage the IT staff, with a focus on (a) delivery of the IT service to support operations, (b) safety at all times and (c) dignity in the workplace.
Promote and maintain right working attitude with IT staff.
Responsible for the day-to-day management of the Information Technology (IT) assets.
Maintenance of all information technology equipment including computer networks, Servers, Storage, client computing devices and telephony.
Manage vendors and service contracts.
Manage IT Security of physical assets and digital assets.
Make mechanism for the protection of the companys system.
Account for backup of systems and all data.
Responsible for the management of the organisations email accounts.
Make effort for effective safety protocols.
Respond to clients questions on IT.
Handle the organisations hosting information.
Continuously seek improvement of the IT Department and support Continuous Improvement (CI) efforts throughout the entire business.
Currently AAG is in the process of implementing a new enterprise resource planning (ERP) system, so some previous experience in this area would be desirable Stay informed of development and changes in IT that will enhance our business Handle logging of queries for both customers and employees.
Responsible for analysing call log to discover trending matters and issues.
Essential Job Function Comply with all company policies and procedures.
Focus on internal and external IT service delivery.
Continuously improve the strength and capability of the IT Function.
Candidate Requirements You have a minimum of 5 years experience in a managing technology teams.
Experienced in coaching and developing people.
Excellent interpersonal, collaboration skills and the ability to build relationships.
Excellent communication (verbal and written) skills.
Have ability to prepare and present training material.
The ability to motivate and inspire your team.
Have the ability to work a flexible schedule when/if required.
Maintain a positive attitude and strong work energy.
Commitment to company values and ethics.
Typical Working Conditions Must satisfy and maintain the required medical standard.
Work is performed at the AAG Hangar in Shannon and possibly offsite providing AOG support.
PPE is provided by AAG and its use is mandatory in the performance of your work.
Must satisfy and maintain airport security requirements.