Join to apply for the Event Sales Coordinator role at Schahet Hotels
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Join to apply for the Event Sales Coordinator role at Schahet Hotels
* At Schahet Hotels, we want our guests to relax and be themselves, which means we need you to:
* Be natural, professional, and personable in your interactions
* Be prepared by taking notice and using your knowledge
* Show you care by being thoughtful in welcoming and connecting with guests
* Take initiative, show ownership, and go the extra mile
* Treat everyone with respect, including guests and colleagues
* Demonstrate integrity by always doing the right thing
* Prioritize service to guests, colleagues, and managers
* Celebrate successes and participate actively in team activities
The Sales Coordinator provides administrative support to the Director of Sales, Guest Service Manager, and/or General Manager. Responsibilities include:
* Assisting with marketing plans and communicating with the team
* Managing inside sales strategies and leads
* Coordinating blitzes and communicating with prospects
* Having knowledge of Front Desk operations and assisting as needed
* Meeting regularly with the DOS/General Manager to discuss sales activities
* Managing group events, greeting groups, and placing welcome baskets
* Supporting Guest Services and Front Desk operations
* Offering ideas to enhance guest satisfaction, focusing on LNR and group arrivals
* Attending meetings related to groups or LNR as required
Summary
* At Schahet Hotels, we want our guests to relax and be themselves, which means we need you to:
* Be natural, professional, and personable in your interactions
* Be prepared by taking notice and using your knowledge
* Show you care by being thoughtful in welcoming and connecting with guests
* Take initiative, show ownership, and go the extra mile
* Treat everyone with respect, including guests and colleagues
* Demonstrate integrity by always doing the right thing
* Prioritize service to guests, colleagues, and managers
* Celebrate successes and participate actively in team activities
Essential Duties & Responsibilities
* Maintain marketing plans and communicate with the team
* Manage sales strategies and leads
* Coordinate blitzes and communicate with prospects
* Possess thorough knowledge of Front Desk operations and assist as needed
* Meet regularly with the DOS/GM to discuss sales activities
* Manage group events and greet groups and tours
* Support Guest Services and Front Desk operations
* Suggest ideas for guest satisfaction, focusing on LNR and groups
* Attend relevant meetings as required
Other Duties
* Facilitate the “guest of the day” program
* Manage meeting room setup and cleanup
* Coordinate catering and communicate with kitchen staff
* Maintain sales and trace files
* Perform other duties as assigned
Qualifications
* Demonstrate competencies such as problem solving, customer service, interpersonal skills, communication, teamwork, organizational support, adaptability, punctuality, dependability, initiative, planning, professionalism, quality, quantity, safety, and equipment use
* Ability to read, interpret documents, write reports, and speak effectively
* No direct supervisory responsibilities
Physical Demands
* Regularly talk, hear, stand, walk, sit, handle, reach, climb, balance, stoop, kneel, crouch, or crawl
* Occasionally taste or smell
* Lift up to 10 pounds regularly and up to 50 pounds occasionally
Training
Complete all Brand and Schahet Hotels training within the prescribed timeline.
Decision Making
* Sell within group guidelines and adhere to room commitment levels
* Discuss outside guidelines with the General Manager
Financial Responsibilities
* Meet sales goals and revenue targets
Communication
Follow communication guidelines with DOS/GM, VP, colleagues, and clients
Results of Action
* Achieve hotel revenue and individual sales goals
Equipment Used
* Computer, Microsoft Office, Salespro, Brand Property Management System, telephone, copier, scanner, printer
Work Environment
* Work independently or in a team, maintain professionalism, positive attitude, and uphold Schahet Hotels values
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