Social network you want to login/join with:
Social Media Content Reviewer - SWEDISH, Dublin
Client: Cpl
Location: Dublin, Ireland
Job Category: Other
EU work permit required: Yes
Job Reference: 47fc96f5dfaf
Job Views: 2
Posted: 27.04.2025
Expiry Date: 11.06.2025
Job Description:
Do you speak SWEDISH? Are you from SWEDEN?
We are hiring Content Reviewer - SWEDISH for a Social Media giant.
Key responsibilities:
* Investigating and resolving reported issues via ticketing system, such as account support requests or potentially abusive content
* Enforcing client’s Terms of Use by monitoring reports of abuse on the site
* Staying knowledgeable about client’s products and community standards
* Using market-specific knowledge to find scalable solutions to support our community
* Gathering and analyzing data to improve user experience
* Recognizing trends and escalating issues outside company policy to the global team
* Identifying workflow inefficiencies and suggesting solutions
Skills & Competencies:
* Strong resilience to operate under pressure
* Excellent interpersonal, verbal, and written communication skills, with empathy
* High adaptability and positive attitude towards challenges
* Decision-making, prioritization, problem-solving, and teamwork skills
* Consistent achievement of KPIs on time
Language Skills:
* Fluent in SWEDISH (C1-C2) in speaking and writing, with cultural understanding
* Advanced English (C1)
*Assessment available if unsure about language level.
Contract:
Full-time, permanent with Covalen
Compensation & Benefits:
* Pension contribution
* 25 days annual leave
* Training and Wellness Programme access
* Tax Saver and Bike-to-Work schemes
Working Hours:
Day shift (9:00am - 5:30pm) OR Evening shift (6pm – 2am). No rotation, Monday to Friday, occasional weekends/bank holidays.
Location:
Dublin 18, Sandyford, Dublin South
*This is an office-based role. Remote work is not available. Employees are classified as essential workers.
Important:
* Candidates must be confident in handling sensitive content.
* Eligible to work full-time in Ireland (EU passport, Stamp 4, Stamp 1G for at least 12 months or renewable).
What we offer:
* Multicultural and diverse team environment
* Career progression opportunities (e.g., Quality Auditors, Trainers, Team Leads)
* Fixed schedule with no shift rotations
* On-site meals, private healthcare, pension
* No prior experience needed; full training provided
If interested, please send your updated CV to Sohini Sakssena, who will assist you through the recruitment process.
#J-18808-Ljbffr