Job Overview
We are seeking a seasoned professional to assume the role of Technical Account Manager. This key position will be responsible for fostering strong relationships with enterprise-level clients, delivering technical expertise to drive product adoption.
Key Responsibilities
* Foster ongoing dialogue with clients to understand their evolving needs and preferences.
* Collaborate closely with internal stakeholders to develop targeted solutions that meet client goals and objectives.
* Participate in knowledge-sharing initiatives to enhance team capabilities and promote best practices.
* Identify opportunities for growth and development, and implement strategies to capitalize on these opportunities.
Requirements
* Minimum 2 years of experience in customer-facing roles, preferably in technical account management or a related field.
* Strong analytical and problem-solving skills, with ability to think critically and outside the box.
* Excellent communication and interpersonal skills, with ability to work effectively with diverse stakeholder groups.
* Bachelor's degree in a relevant field, or equivalent experience.
* Solid understanding of Saa S products, API integrations, and troubleshooting techniques.
Benefits
* A dynamic and supportive work environment that fosters growth and development.
* Ongoing training and professional development opportunities to enhance skills and knowledge.
* A competitive compensation package that recognizes individual contributions and achievements.