Senior Field Service Engineer – Dundalk
We're looking for a skilled
Field Service Engineer
to join our team, delivering, securing, and optimising enterprise-class infrastructure across on-premises, hybrid, and cloud platforms. This is a customer-facing role where you'll be hands-on with deployments, troubleshooting, and ensuring clients achieve resilience through proactive monitoring, disaster recovery planning, and modern security practices.
The position is based in Dundalk with approx 50% of time spent onsite at customer locations, so a full clean driving licence is essential.
Benefits:
Private Healthcare + Pension + 25 days holidays
Key Responsibilities
You will take ownership of the deployment, administration, and support of:
* Operating Systems & Infrastructure
: Windows Server (2016–2022), Windows 10/11, Active Directory, Group Policy, DNS, DHCP, RDS, Hyper-V & VMware.
* Cloud & Collaboration
: Microsoft 365 (Exchange Online, Teams, SharePoint, Intune), Microsoft Azure & AWS (IaaS, PaaS, backup, DR, networking, identity).
* Security & Monitoring
: Endpoint protection, EDR/ITDR, enterprise monitoring platforms (
Zabbix
, PRTG, Nagios), VPNs & firewalls (
SonicWall, Draytek
, Ubiquiti), patching & compliance.
* Networking & Hardware
: LAN/WAN design, Wi-Fi infrastructure, servers, storage, desktops, mobile devices, and peripherals.
* Databases & Applications
: SQL Server, Azure SQL, AWS RDS – installation, configuration, HA, backup, performance tuning.
What You Bring
* Degree or advanced qualification in IT, Networking, or related discipline.
* 5+ years' experience in systems engineering, consultancy, or field service.
* Proven expertise with Microsoft 365, Azure, AWS, SQL Server, and enterprise networking.
* Hands-on knowledge of security solutions (EDR, ITDR) and observability platforms.
* Strong troubleshooting skills across infrastructure, cloud, and security.
* Excellent communication and customer-facing skills.
* Organised, self-driven, and passionate about mentoring and continuous learning.