ResponsibilitiesOwn and manage the product backlog, aligning with business priorities and stakeholder expectations.Define and refine user stories with clear acceptance criteria, focusing on business outcomes and customer experienceLead requirements definition end to end for complex payment acceptance solutions.Collaborate with stakeholders (product, project, operations, compliance) to translate needs into actionable features.Operate within an Agile Scrum team, fostering collaboration, continuous improvement, and smooth feature delivery.Provide structured communication and stakeholder management, ensuring transparency on progress, risks, and dependencies.Anticipate post‑production impacts, ensuring readiness for operational support and client adoption.Assess cross‑functional impacts and minimize rework by driving clarity and alignment early in the lifecycle.Champion end‑to‑end thinking — regulatory, operational, and customer experience requirements included.QualificationsRelevant third‑level qualification or equivalent experience.5+ years in product ownership, business analysis, or similar roles within Payments, POS acquiring, or fintech.Strong understanding of Agile methodologies and demonstrable experience in backlog management.Proven ability to translate business needs into product features and prioritize effectively.ExperiencePractical knowledge of business analysis methodologies and awareness of emerging technologies.Strong applications/technology understanding, building on specialist domain knowledge in payments/POS/acquiring.Hands‑on Agile delivery experience with backlog ownership and iteration planning.Familiarity with payment ecosystems, POS terminals, and acquiring processes (advantage).Proven ability to assure quality standards by providing guidance and developing procedures related to product quality.Experience applying problem‑solving methodologies to diagnose and resolve operational issues.Ability to provide technical guidance and resolve BA/requirements queries for junior colleagues.Highly proficient in MS Excel, PowerPoint, and Word; experience with project control tools for planning, scheduling, and tracking
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