We are currently recruiting a
People Manager – Flight Operations
to join Europe's Largest Airline Group.
This is an excellent time to join as we look to grow to over 800 aircraft and 300m guests per year within the next 10years.
This is an excellent role for an experienced People Manager looking to join our 'Flight Operations Bases Management' team based at our Global Headquarters in Swords, Co Dublin, Ireland.
The successful candidate will act as a point of contact to pilots and ensure that all pilot queries are managed in a timely and professional manner.
You will offer a "best in class" service to ensure that our pilots are operating as efficiently as possible.
You will gain experience in a wide range of Flight Operations activities.
This is an exciting way to gain a thorough grounding in Ryanair's flight operations team and will equip you with skills which can to take you into other parts of the airline.
We look for people who are keen to learn and quick to adapt.
People who can get stuck into small tasks, but aren't afraid to take on the really big ones.
The ideal candidate should hold a third level degree plus an interest in the aviation industry.
You'll also need a head for data, the ability to communicate effectively and ideally experience of working in a busy, deadline-driven environment.
Responsibilities:
Work with Base Captains to ensure compliance with Ryanair's policies and procedures
Manage day to day operational issues
Streamline procedures to assure continued efficiency for pilots and management.
Respond to any pilot query within a timely manner and offer a "best in class" service to our pilots.
Manage base requests and allocations.
Manage the relationship with 3rd party agencies.
Measure efficiency and report weekly on key performance indicators
Identify and resolve local and / or individual pilot issues etc.
Liaise with managers from different departments as required
Conduct base visits
Requirements
Fantastic people skills.
Minimum of 2+ years' experience in a HR/Flight Ops/Retail service/ delivery function, ideally aviation but this is not a pre-requisite.
Ability to make a difference and ensure that our pilots focus is on operations.
Unrestricted right to live and work in Ireland and travel freely throughout the Ryanair network.
Discounted and unlimited travel to over 250 destinations
Defined Contribution Pension Scheme – Matched up to 5% or €5,000
Death in Service Benefit – Up to 2 times of annual basic salary
20 Days Annual Leave – Increasing to 22 days after 12 months and 25 days after 3 years of continuous service.
Option for up to 5 additional unpaid leave days per year
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