Your new company
An established insurance company with a strong reputation for service and a growing footprint. The business is known for its collaborative culture, strong leadership team, and commitment to continuous improvement. They are now looking to appoint a Personal Injury Claims Handler to join their team, based in either Dublin or Wexford on a hybrid model.
Your new role
You will manage a portfolio of Personal Accident claims, supporting customers through the claims process with professionalism and empathy. You'll proactively investigate liability and injury details, liaise with medical providers and solicitors, and progress claims to settlement in line with compliance standards and service expectations. You will also contribute to internal quality reviews and support the business in delivering on its customer and regulatory commitments.
What you'll need to succeed
* At least 2 years' experience in Personal Injury or Personal Accident claims
* Experience working within an insurer, MGA, or TPA setting
* A working knowledge of CPC, MCC, and policy wording interpretation
* Progress toward CIP (or interest in pursuing it)
* Excellent communication skills and the ability to handle complex cases with care
* High attention to detail and confident managing a busy claims portfolio
What you'll get in return
* Competitive salary and benefits
* Hybrid working model: 3 days in office, 2 days from home
* Choice of Dublin or Wexford office location
* A supportive team and strong learning culture
* Exposure to a broad range of injury claims in a regulated environment
What you need to do now
If you're ready to explore a new opportunity within injury claims, then simply apply for the position or for further information get in touch today for a confidential discussion via email on ldoyle@360search.ie
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Customer Service
* Industries
* Insurance and Insurance Agencies and Brokerages
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