Role DescriptionThis is a part-time hybrid role for a Technical Specialist based in Dublin with some work from home flexibility. The Technical Specialist will be responsible for providing technical support, troubleshooting issues, and delivering excellent customer service. Day-to-day tasks will include diagnosing technical problems, communicating with customers to resolve their issues, and using analytical skills to identify and solve complex challenges.QualificationsStrong Analytical Skills for diagnosing and solving technical issuesExcellent Communication skills for interacting with customers and team membersProficiency in Troubleshooting and providing Technical SupportExperience in Customer Service to deliver a high level of supportAbility to work independently as well as collaboratively in a hybrid work environmentTechnical certifications and experience in IT support are a plusAbility to manage time effectively and handle multiple tasksProblem-solving attitude and attention to detail