* Full job description
* We are currently seeking an experienced Accommodation Assistant to join the team in Springhill Court Hotel. The ideal candidate will have a passion for detail and ideally with over 2 years experience in accommodation.
If you are passionate about exceptional customer service and have previous experience in a busy hotel then we would love to hear from you.
Key Areas
* Servicing guest rooms and public areas to the highest cleanliness standards
* Replenishing guest supplies and amenities in line with hotel procedures
* Handling linen, refuse, and guest laundry following hygiene and safety protocols
* Reporting maintenance issues, lost property, and DND rooms accurately
* Supporting a positive guest experience through polite and attentive service
* Ensuring compliance with fire, health, and safety policies during ever
Key Deliverables
Room & Public Area Servicing
* Clean and service guest rooms to the required standard
* Maintain cleanliness of hallways, public restrooms, stairways, and other common areas
* Replace guest amenities and restock stationery, towels, and linens as needed
* Clean carpets, hard floors, furnishings, and surfaces using appropriate techniques
* Remove rubbish and dirty linen using trolleys and designated disposal points
Operational Accuracy & Support
* Report any maintenance or damage issues promptly to the Accommodation Manager
* Communicate room status (e.g. DND, no service, vacant) clearly and consistently
* Ensure trolleys are cleaned and stocked at the end of each shift
* Collect and return food trays, keeping corridors clear and safe
Health & Safety & Procedures
* Follow all hotel policies, including fire safety, manual handling, and hygiene standards
* Know emergency evacuation procedures and participate in drills and training
* Keep staff areas clean, organised, and hazard-free
* Record and hand over lost property items according to hotel policy
Preferred Experience
* Previous experience in hotel preferred but not essential
* Positive, can-do attitude with attention to detail
* Strong communication skills
* Self-motivated, reliable, and team-oriented
* Flexibility to work early and late shifts, including weekends
Job Type: Full-time
Pay: €27,378.00-€29,406.00 per year
Benefits:
* Gym membership
Work Location: In person