As Maintenance Manager at Trigon Hotels in Cork, you will lead the maintenance department to ensure the highest standards of safety, efficiency, and guest satisfaction.
You will oversee preventive maintenance, manage budgets, supervise staff, and support the hotel's mission of delivering exceptional hospitality through operational excellence.
Commitment to the Passionate Pursuit of Perfection
Every team member is expected to strive for the 'Passionate Pursuit of Perfection' to ensure that the hotel guest's comfort and satisfaction is catered for in a friendly, helpful, efficient and personalised manner.
Scope of Work
Ensure the smooth and efficient running of the maintenance department
Control maintenance costs, protect assets, and ensure employee and guest safety
Main Duties and Responsibilities
Reflect and enhance the hotel's mission statement and objectives in all activities
Strive for correct maintenance within all areas of the hotel
Attend and take necessary action from items arising at operation meetings
Rectify daily maintenance issues within the hotel
Liaise with outside contractors to resolve maintenance issues
Ensure an efficient planned preventive maintenance system is in operation
Monitor and control costs, including energy-saving initiatives
Action all items from the "Opera" maintenance list
Conduct regular hotel inspections to identify maintenance requirements
Set up and manage maintenance contracts with external companies (e.g., lifts, air-conditioning, refrigeration), ensuring competitive quotes and agreement with the General Manager
Ensure guest safety by eliminating potential risks and hazards
Check fire detection systems weekly and replace used fire extinguishers immediately
Prepare and submit the maintenance section of the annual hotel budget
Supervise on-site work for contracted maintenance projects
Ensure adherence to all health, safety, and fire regulations
Plan and implement departmental training
Assist in recruitment, selection, training, and appraisal of maintenance team members
Attend required meetings (weekly operations, monthly rooms, etc.)
Stay informed about competitors and industry changes, implementing improvements as appropriate
Meet weekly with the Deputy General Manager to discuss maintenance issues and solutions
Compile and update the maintenance game plan manual
Document and adhere to quality steps at all times
Handle guest maintenance issues urgently and in line with procedures
Monitor all maintenance purchasing in line with hotel policy
Draw up weekly rosters to ensure adequate maintenance coverage
Maintain a high level of security throughout the department
Ensure the team is aware of hygiene, security, emergency, fire, health, and safety procedures
Report all accidents
Participate in future hotel development and provide support during refurbishments
Adhere to all areas outlined in the team handbook
Attend training sessions as required
Carry out any reasonable request from management
Responsibilities
Lead and manage the maintenance department to ensure smooth hotel operations
Implement and oversee preventive maintenance programs
Supervise and train maintenance staff, ensuring high standards of safety and performance
Manage maintenance budgets and control costs
Coordinate with external contractors and vendors for specialized maintenance work
Ensure compliance with all health, safety, and fire regulations
Respond promptly to guest and operational maintenance requests
Conduct regular inspections and address maintenance needs proactively
Support hotel development and refurbishment projects
Essential Qualifications & Skills
Keen eye for detail and ability to effectively interact with guests, other departments, and housekeeping staff.
Flexibility, adaptability, and strong organisational skills
Desired but not essential
Trainer qualification
Health & Safety qualification (e.g., First Aid, Manual Handling Instruction, Risk Assessor)
2-3 years' experience in a 4-star hotel
Additional trade skills
Benefits
Competitive rate of pay
Relocation assistance
Access to company pension scheme
Death in service benefit
Employee referral bonus
Friends & Family discounts across our restaurants
Special rates in hotel accommodation
Paid internal and external training days
Access to trained Mental Health First Aiders
Team member social & wellbeing events
Annual awards, service recognition, and monthly team member of the month
Meals on duty
Assistance with Leap Card
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