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Servicenow developer

GCS
Service now developer
Posted: 13 January
Offer description

An established European technology organisation is seeking anexperienced ServiceNow Developerto join its team. This role focuses on designing, configuring, and implementing ServiceNow solutions acrossCSM, ITSM, and SPM, supporting enterprise-scale platforms and complex business processes.The ideal candidate will be skilled at translating business requirements into scalable technical solutions, enhancing platform functionality, and ensuring alignment withITIL best practices. You will work in anagile environment, contributing to continuous improvement and high-quality platform delivery.Key ResponsibilitiesDesign, develop, and implement ServiceNow solutionsConfigure and customise ServiceNow modules including CSM, ITSM, SPM, CMDB, Knowledge, and IT Asset ManagementDevelop and maintain client scripts, business rules, UI policies, UI actions, script includes, and scheduled jobsBuild and support integrations using REST, MID Server, IntegrationHub, and APIsCreate and optimise Service Catalog items, record producers, SLAs, and form layoutsEnsure platform governance, code quality, and adherence to ServiceNow and ITIL best practicesCollaborate with stakeholders to gather requirements, propose solutions, and provide estimatesTroubleshoot issues, perform root-cause analysis, and improve platform performanceSupport upgrades, patching, cloning, and general platform administrationParticipate in Agile/Scrum ceremonies and continuous improvement initiativesEssential Skills & ExperienceStrong proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow scriptingHands-on experience with CSM, ITSM, and SPMProven experience building integrations using REST or IntegrationHub spokesAbility to develop responsive user interfaces using Service Portal or UI BuilderSolid understanding of CMDB architecture, discovery, and data integrityExcellent analytical, problem-solving, and communication skillsServiceNow Certified System Administrator (CSA) requiredAdditional certifications (CAD, CIS) are advantageous

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