Maintenance ManagerLocation: Bridge House HotelReports to: General Manager / OwnerDepartment: Maintenance / FacilitiesEmployment Type: Full-TimeAbout UsWe are a 4-star, family-run hotel committed to delivering exceptional guest experiences through high standards of comfort, safety, and service. As a family business, we value teamwork, attention to detail, pride in our property, and a hands-on management approach.Position SummaryThe Maintenance Manager is responsible for the overall upkeep, safety, functionality, and appearance of the hotel's facilities. This role ensures all guest rooms, public areas, back-of-house spaces, and external grounds meet 4-star quality standards at all times.The successful candidate will take a proactive, preventative approach to maintenance while leading a small team and working closely with housekeeping and management.Key ResponsibilitiesProperty & Facilities ManagementOversee maintenance of guest rooms, public areas, restaurant/bar areas, spa/leisure facilities and exterior grounds. Ensure all plant and equipment operate efficiently (HVAC, boilers, lifts, plumbing, electrical systems). Maintain 4-star presentation standards throughout the property. Conduct daily walk-through inspections of the premises. Preventative MaintenanceDevelop and implement a preventative maintenance schedule. Ensure routine servicing of all mechanical, electrical, and safety systems. Minimise downtime through proactive planning and timely repairs. Health, Safety & ComplianceEnsure full compliance with local health & safety regulations and fire safety legislation. Maintain accurate maintenance logs, safety records, and inspection reports. Liaise with external contractors and regulatory inspectors as required. Ensure safe working practices within the department. Team LeadershipSupervise and support maintenance staff. Coordinate daily tasks and emergency repairs. Provide training and promote a culture of accountability and pride in workmanship. Budget & Cost ControlManage maintenance budgets and control expenditure. Source competitive quotes from suppliers and contractors. Monitor energy usage and implement cost-saving initiatives. Guest ExperienceRespond promptly and professionally to guest maintenance requests. Work closely with Front Office and Housekeeping to ensure rooms are guest-ready at all times. Minimise disruption to guests during repairs or improvement works. Skills & ExperienceEssential:Proven experience in hotel or hospitality maintenance Strong knowledge of plumbing, electrical systems, HVAC, and general building maintenance. Good understanding of health & safety regulations. Hands-on, practical problem-solving skills. Strong organisational and communication skills. Desirable:Relevant technical qualification (electrical, mechanical, facilities management). Experience in a 4-star or boutique hotel environment. Previous supervisory or management experience. Personal AttributesProactive and detail-orientedCalm under pressureProfessional and guest-focusedTrustworthy and reliableTakes pride in maintaining high standardsComfortable working in a family-run, close-knit team environmentWhat We OfferCompetitive salary (knowledge of plumbing, electrical systems, HVAC, and general building maintenance. Supportive family-oriented working environment. Hotel has been awarded "Great Place to Work"Bike to work schemeOn site parkingWellness programmeGym membershipStaff discountsPension schemeOngoing training and development