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Senior sales operations analyst

MongoDB
Sales operations analyst
Posted: 17 October
Offer description

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.The TeamThe Forecasting Strategy & Planning (S&P) Team plays a critical role in predicting customer consumption and providing data-driven insights that drive strategic decision-making. We ensure our forecasting process is accurate, scalable, and actionable, helping the company anticipate revenue trends and optimize resource allocation.We continuously refine and improve forecasting systems, ensuring they are easy for the field, precise for leadership, and aligned across teams. This involves gathering insights from business leaders, developing analytical frameworks, and enhancing forecasting models.As part of this team, you'll collaborate with senior leadership and cross-functional partners to shape how we forecast, identify key trends, and improve our predictive capabilities.The RoleWe are looking for a Senior Business Analyst to support and enhance our forecasting processes. This role requires a combination of data analysis, business acumen, and process improvement to help us make informed, forward-looking decisions.You will be responsible for collecting and analyzing forecasts from business leaders, identifying key patterns, and providing strategic insights. Additionally, you'll work on improving existing forecasting tools and, where needed, help design new systems to ensure accuracy and scalability.The ideal candidate is curious, detail-oriented, passionate about translating data into actionable insights, and thrives in a fast-paced environment. They should enjoy problem-solving, be comfortable working with large datasets, and have a strong ability to communicate findings effectively. We are looking to speak to candidates who are based in Dublin for our hybrid working model.The OpportunityOwn the forecasting process—collect, analyze, and validate forecasts from leadership to ensure accuracy and consistencyIdentify trends and insights—spot patterns in customer consumption data, understand business drivers, and provide strategic recommendationsWrite data-driven memos—translate complex findings into clear, concise reports that drive business valueEnhance forecasting systems—work on improving existing forecasting tools and explore opportunities to develop new models and methodologiesCollaborate with stakeholders—partner with leadership, finance, and data teams to refine forecasting processes and align on key decisionsImprove processes at scale—document and optimize forecasting workflows to ensure efficiency and long-term scalabilityWhat You Bring to the TableBachelor's Degree with a quantitative focus (eg. Economics, Statistics, Engineering)5+ years of work experience in either Sales Strategy, Revenue Operations, Business Analytics, ConsultingComfortable using SQL to extract data for business analysesProficient in Excel and/or Google SheetsComfortable working with CRM systems (e.g. Salesforce)Effective communicator who can tell stories with the dataExperience with Tableau and CRM AnalyticsTop-Down Forecast WorkstreamAutomate and maintain a central Forecasting HubConsolidate forecasts from MDB leaders globally into a centralized fileBuild and maintain models to support and challenge leader-submitted forecastsWrite a weekly forecast memo for the GTM meeting hosted by the CROProactively identify risks and opportunities in the forecastBottom-Up Forecast WorkstreamRedesign existing forecasting tools used by the fieldDevelop new tools as needed, in collaboration with Analytics and Systems teamsPlan and run feedback sessions to test new toolsCollect and incorporate feedback into iterationsRoll out new forecasting tools/processes globallyLead enablement sessions across regionsTechnical Skills RequiredGoogle Sheets (Advanced)SQL (Advanced)CRMA / Tableau / Data visualization (Intermediate)Experience with forecasting models (preferred)Experience with query automation (preferred)Why join nowMongoDB invests heavily in the development of each of our new hires & continuous career developmentBest in diverse trainings, including our comprehensive Sales Bootcamps and development programsNew hire stock equity (RSUs) and employee stock purchase planGenerous and competitive benefits (parental leave, fertility & wellbeing support)To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the worldMongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.MongoDB is an equal opportunities employer.Req ID: 425649

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