Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
VP, Global Product Management, Merchant Analytics Products Overview
Advanced Analytics drives AI based solutions and products at a globally scalable level across the different customer lifecycle stages, credit risk management, operational and strategic analytics. Customer engagement and loyalty serves as a key differentiator to optimize and grow revenue for our retail and commercial clients. To this end, developing and managing a suite of product solutions through internal and external partnerships, creative constructs, solid frameworks, and executable roadmaps are crucial drivers for commercialization and business impact.
This role is for a VP who will work across cross functional teams as Data & Engineering, Regional Product, Business Development, Client Delivery & Governance to deliver truly differentiated products. The role is positioned to drive new ideas forward by combining creative thought leadership with innovation and industry best practices. This role will report into Data, Analytics and AI Solutions co-founder.
This role requires an experienced leader with demonstrated success bringing world-class products to market and enabling them to scale. Key responsibilities include:
1. Lead a team to drive coordination of business and customer activities across different teams.
2. Lead all key activities to drive the roadmap execution linking it to a quantifiable product scorecard, monitoring and optimization of performance.
3. Drive thought leadership agenda - articulating strategy, innovation roadmap and value proposition.
4. Responsible for achievement of in-year and multi-year revenue targets.
5. Build strong relationships across Mastercard including customer, technology, marketing and product teams.
6. Actively engage in new innovation initiatives, data resources and capability assessment with a futuristic lens.
7. Provide oversight and product engagement for launch, in-market testing and global rollouts.
8. Adapt and drive development of product enhancements continuously to customer needs, market trends, and competitive opportunities.
9. Bring voice-of-the-customer metrics to life in a way that will inspire and drive change.
All About You
1. Deep understanding of merchant analytics, advertising ecosystem, third party data sources, and AI.
2. Experienced people leader with track record of developing high-performing teams.
3. Experienced in marketing campaigns, while interacting with CMOs.
4. Experienced in market research.
5. Exhibit ownership, agility, and a strong entrepreneurial mindset, taking initiative and driving results in a fast-paced, evolving market.
6. Ability to think strategically about complex issues and driving thoughtful recommendations.
7. Have a creative mindset with the ability to craft and deliver compelling product narratives and storytelling that resonate with diverse audiences.
8. Ability to interact with varying levels of leadership across the organization and with internal and external clients; ability to lead and influence at all levels.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
* Abide by Mastercard’s security policies and practices;
* Ensure the confidentiality and integrity of the information being accessed;
* Report any suspected information security violation or breach, and
* Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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