Our client, a leading multinational company based in Shannon, Co.
Clare has an excellent opportunity for an Inside Sales Specialist (German Speaking) to join their team on a permanent basis.
This is a hybrid role consisting of 2 days office based and 3 days WFH.
Reports to: National Sales Manager Job Summary: As an Inside Sales Specialist, you will be responsible for managing and growing a portfolio of customer accounts, management and responsibility for customers in our clients German speaking regions, driving transactional sales, and ensuring seamless customer experience from quote to delivery.
You will play a vital role in maintaining operational efficiency, CRM discipline, and customer engagement and ensuring that sales and revenue is maximised through new and existing customers.
Strong written and verbal communication skills in German required for this position.
Key Responsibilities: Portfolio Management Manage an assigned base of Tier B & C customers, focusing on revenue growth and retention through proactive engagement.
Sales Support Follow up communication with customers in agreement with the Sales team regarding Pricing, Images / Certificates, Samples and other relevant topics coming from KAM meetings.
Onboarding of new accounts.
Understand the Features & Benefits and prices of company products.
Maintain Customer Relationship Management (CRM) database.
Build customer satisfaction through post sales follow up.
Lead Generation Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
Inside Sales Management of the allocated house accounts.
Discontinued product campaigns.
New product introduction campaigns.
Dormant