BACKGROUND
Tesco is a values-led business committed to building a better Tesco and supporting our colleagues in Serving Ireland’s Shoppers a Little Better Every Day. We aim to create an emotional connection with our customers and colleagues, making their lives more manageable and enjoyable. Tesco Ireland is dedicated to developing individual talents and supporting professional growth, valuing people with strong leadership skills and an entrepreneurial attitude.
THE ROLE
Tesco Ireland is seeking to appoint a Line Manager for ______, responsible for supporting and leading a department and a team to deliver the best shopping experience for our customers.
KEY ACCOUNTABILITIES
* Lead and coach your team to ensure excellent service, standards, and product availability.
* Achieve all key performance indicators for your departments.
* Make daily decisions to support your team’s success.
* Implement the training plan, ensuring all colleagues are well-trained and have up-to-date training records.
* Complete all processes, routines, and systems accurately and timely.
* Plan seasonal, trade, and promotional activities to maximize sales and impact.
* Ensure all safety and legal routines are followed, addressing any issues proactively.
* Foster understanding of objectives, conduct regular reviews, and support career development through live PDPs.
* Provide regular coaching and feedback to improve team skills.
* Encourage behavioral improvements and confidence in team members.
* Create an environment that promotes innovation and personal growth.
* Model a customer-centric and colleague-friendly culture.
Note: Successful applicants will need to provide bank details before starting.
* Prioritize customer needs in all actions.
* Build relationships with customers and serve with pride.
* Maintain product availability and quality.
* Keep the store clean and tidy.
* Follow departmental routines and company policies, including health and safety.
* Support colleagues in other departments as needed.
EXPERIENCE
* Previous management experience required.
* Proven track record in delivering customer and colleague satisfaction.
* Adaptability and agility in fast-paced environments.
* Experience as a go-to person for departmental queries.
* Ability to influence at senior levels; retail experience preferred.
LEADERSHIP SKILLS & STYLE
* Build strong relationships and work collaboratively.
* Be warm, welcoming, and passionate, inspiring confidence.
* Use resilience and energy in challenging situations.
* Make ethical decisions and stay true to personal values.
* Encourage creativity and new ideas, supporting innovation.
* Demonstrate humility and embody Tesco’s values.
OUR VISION & VALUES
Our vision is to become every customer’s favourite way to shop, supporting communities and the planet. We are committed to responsible, sustainable business practices, supporting community initiatives, and promoting diversity and inclusion. We embrace flexible working and a blended office-remote model to support our colleagues’ diverse needs.
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