Overview
Location: BrookLodge Macreddin Village, Ireland
Job Type: Part-Time / Full-Time
About Us
The Wells Spa at the BrookLodge Hotel is a premier adult-only destination spa, dedicated to providing a tranquil and rejuvenating experience. With a commitment to wellness, our talented team is passionate about delivering exceptional service in a serene environment, complemented by our stunning facilities.
Responsibilities
* Deliver exceptional face and body treatments according to The Wells Spa standards, using organic and results-driven products.
* Advise guests on suitable treatments and products to enhance their spa experience.
* Provide outstanding guest service, ensuring every visitor leaves with unforgettable memories.
* Promote and upsell treatments and retail products to maximize guest satisfaction and revenue.
* Maintain high standards of cleanliness and hygiene throughout the spa facilities.
* Participate in ongoing training to refine skills and knowledge of our unique body and skincare ranges, including VOYA, ILA, and FLOURISH.
Qualifications
* Fully qualified with experience in a similar role.
* Certifications in both facial and body treatments at CIDESCO, CIBTAC, or ITEC level.
* Strong communication and interpersonal skills.
* Ability to work independently and collaboratively within a team.
* Attention to detail and a commitment to providing excellent customer service.
* Flexible including availability on weekdays, weekends and holidays.
Benefits
* Competitive salary
* Staff discounts
* Opportunities for professional development and skill enhancement within a high-performing team
* A positive and supportive work environment
Staff accomadation Available
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