Location: Hybrid – 4 Days On-site (Gallanstown, Dublin 12), 1 Day RemoteSalary: €28,000–€34,000 per year DOEStart Date: ASAPJob Type: Full-time, PermanentAbout Accountancy SoftwareAccountancy Software is a certified QuickBooks partner supporting businesses across Ireland. We provide training, consultation, data migration, and ongoing support to help companies get the most from QuickBooks Online.We're a friendly, fast-paced team helping businesses streamline their accounting with modern cloud solutions.The RoleWe're looking for a proactive and detail-driven Sales Administrator to join our Dublin team. You'll play a key role in supporting our sales function, managing client communications, keeping CRM data accurate, and ensuring a smooth flow between sales, marketing, and customer support.This role is ideal for someone confident on the phone, comfortable with cold calling, and able to work independently in a busy B2B environment.What You'll Be DoingManage daily communications, follow-ups, and outbound callsMaintain Freshsales CRM — updating customer records, pipelines, and task listsSupport the sales journey by following up with leads and nurturing opportunitiesWork closely with the marketing team on campaigns, lead generation, and customer outreachHandle customer enquiries and provide accurate product informationAssist with B2B sales activities and lead managementProcess invoices and support account managementDeliver professional customer service to new and existing clientsCoordinate with clients, third-party providers, and accountantsMaintain general office administration and documentationAssist with accounting tasks including invoices, purchase orders, and bank managementWhat Success Looks LikeTimely, professional communication with customers and leadsAccurate and consistent CRM managementSmooth coordination between sales, marketing, and supportStrong contribution to overall lead nurturing and sales efficiencyCandidate RequirementsConfident making cold calls and speaking with clients by phoneAble to work independently, take initiative, and manage workload effectivelyExcellent verbal and written communication skillsExperience with QuickBooks or similar accounting softwareProficient in Microsoft OfficeStrong IT, organisational, and administrative skillsHigh attention to detail and process-drivenCustomer-focused, motivated, and reliable