Member Services Officer Job Opportunity Finglas Credit Union is a not-for-profit, community-based credit union, committed to serving its members with integrity, professionalism, and care. The role of Member Services Officer will play a key part in delivering an exceptional member experience across both frontline and back-office environments. Key responsibilities include processing financial transactions, handling queries, supporting members, and promoting the credit union's range of financial services and products. This position requires a strong focus on customer service, with the ability to work in a team environment and maintain accurate records. A professional qualification such as QFA or CUA would be desirable but not essential. Proficiency in Microsoft Office and good keyboard/data entry skills are also required. A proactive problem-solver with attention to detail and the ability to work independently is necessary for this role. Adaptability and flexibility in approach, along with strong interpersonal and teamwork skills, are also essential. Job Responsibilities: