Overview
Transport Operations Manager: Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder's merchanting industry in the Republic of Ireland.
Main brands include Chadwicks, Heiton Buckley, Sam Hire, Cork Builders Providers, Panelling Centre, Davies & Telfords.
The principle objective of the Transport Operations Manager is to give support and specialist knowledge and management across all brands within the transport arena.
Engaging transport colleagues for use of systems such as telematics to challenge requirement or replacement.
Knowledge & Experience
Fleet Management experience essential
Experience of system integration and acquisition formalities
Experience in managing a transport function across a branch network
Having technical knowledge and the know how to solve operational issues around transport legislation, and engineered solutions to such issues as load handling and safe operation.
Management of fleet administration/contractual processes and maintenance support of SLA's, agreements and associated costs
Management of 3rd party transport provider relationships and all replacement fleet entry and exit processes and schedules to meet operational requirements and time scales.
Experience with managing the day to day legislative guidelines.
Knowledge around strategic project planning for any legislation change or improvements.
Ability to implement and track projects accurately through to completion
Key Responsibilities
Manage the day to day leadership of the transport function across the branch network
Provide exceptional service to our customers, first time every time
Drive out all operational inefficiencies and barriers that keep the function operating effectively, stream lining processes and implementing procedures as required
Responsible for the management of compliance of the current legislation and implementation of future legislative changes
Strategic fleet programme management, establishing fleet providers replacement and agreeing design and specification with the business and cross department engagement such as H&S
Regular auditing of systems and processes to ensure procedures are being followed
Cost control and high level sign off for relevant fleet activities
Creation of monthly reports to line management
Implement Best practice around Branch Transport operations
Develop and implement a training programme for all transport managers across the group
Design a strategy for synergising the services of third-party transport providers to ensure transport is delivered at the lowest possible cost
Auditing of third-party providers to ensure all drivers are delivering high standards of customer service and vehicle fleet is maintained to a high standard which positively promotes our brands
Support the roll out of EPOD system as well as the introduction of vehicle tracking and route optimisation
Essential Competencies
Ability to prioritise workload
Strong attention to operational detail
Demonstrate self-organisation and leadership skills
Effective team working and networking skills
Commercial awareness and numeracy skills
Excellent interpersonal and customer-facing skills
Strong sales skills and negotiation skills
The flexibility and willingness to learn
Target driven with the ability to think strategically
Excellent organisation skills and attention to detail
Excellent communication skills, both oral and written
Negotiation and analytical skills
A positive attitude
IT literacy and the ability to handle analytical data
Ability to interface with several department and brands
Ability to work individually and as part of a team
Passionate about delivering a good service
Experience in streamlining administrative processes
Key Relationships
Head of Operations
Transport Managers
Branch Managers
Regional Directors
Head Office Team
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