Sales & Reservations Manager for - FIRE Steakhouse & SOLE Seafood & Grill – Dublin
Reporting to:
Director of Sales & Marketing
Role start date – January 2026.
Role Overview
The Group Sales & Reservations Manager will play a pivotal role in driving revenue, managing demand, and maximising covers across two of Dublin's busiest and most prestigious restaurants - FIRE Steakhouse & Bar and SOLE Seafood & Grill.
This is a hands-on management role combining strategic sales activity with day-to-day reservations management, team development, and relationship building across the luxury, corporate, and private dining markets.
Key Responsibilities
Sales & Revenue Performance
* Drive proactive sales activity to generate new business and grow existing accounts across both restaurants
* Ensure weekly and monthly revenue and cover forecasts are achieved
* Analyze sales performance including cover trends, conversion rates, lead times, and year-on-year comparisons
* Prepare and present monthly and ad-hoc sales performance reports
* Conduct competitor and market analysis to inform pricing, forecasting, and sales strategy
* Maintain a strong awareness of domestic and international market trends
Group Sales & Private Dining
* Manage and develop relationships with luxury travel agents, DMCs, corporate clients, and key partners
* Actively drive private dining and group bookings across FIRE and SOLE
* Represent FIRE & SOLE at networking events and industry functions, establishing key relationships in line with the company's sales strategy
* Provide timely, accurate, and competitive quotes for all group and private dining enquiries, maintaining maximum profitability in line with brand pricing structures
* Manage the full sales cycle: enquiries, quoting, follow-up, site visits, confirmations, invoicing, deposits, and final payments
* Work closely with Operations and Culinary teams to deliver bespoke menus and tailored event experiences if required
Reservations Strategy & Systems
* Oversee all availability planning, table plans, floor plans, special dates, tags, and configuration on OpenTable for both restaurants
* Ensure correct pacing, timings, and booking controls are implemented to maximise revenue and guest experience
* Monitor and optimise reservations strategy across peak and off-peak trading periods
Team Leadership & Development
* Lead, manage, and support the Sales & Reservations team across both restaurants
* Provide ongoing training, coaching, and development to new and existing team members
* Support the team with time management, workload planning, and sales best practices
* Conduct regular one-to-one meetings, performance reviews, and coaching sessions
* Roster the Sales & Reservations team, ensuring full coverage across all required shifts
Communication & Collaboration
* Work closely with the Director of Sales & Marketing and the wider Sales & Marketing team to develop and implement sales strategies as a team
* Attend all internal sales meetings, performance reviews, and relevant operational or communication meetings
* Maintain clear, consistent communication with Operations and Culinary teams to ensure seamless delivery of group bookings and events
Key Skills & Experience
* Minimum 2+ years in a Sales & Reservations role within a high-volume, premium hospitality environment is essential
* Prior experience managing a team of 5+ and/or strong leadership skills is essential
* Strong understanding of group sales, private dining, and corporate business in the Dublin market
* Experience using OpenTable or similar reservations platforms
* Excellent organisational, analytical, and forecasting skills
* Strong leadership and people management capabilities
* Confident communicator with the ability to build long-term client relationships
* Commercially driven with a hands-on, solutions-focused approach
* A fiercely proactive and can-do attitude
Salary - €45,000 plus KPI and other benefits