At the forefront of luxury retail, we are seeking a seasoned Concession Manager to spearhead our premier department store partnerships. As a pivotal figure in driving commercial excellence and operational prowess, this role necessitates a mastery of people leadership, performance management, and customer-centricity.
Key Responsibilities
1. Leverage your expertise to inspire high-performing retail teams, overseeing attendance, day-to-day HR matters, and performance metrics.
2. Take ownership of sales targets and KPIs by championing luxury selling standards, client engagement strategies, and repeat business initiatives.
3. Cultivate product knowledge among team members through coaching sessions focused on service excellence and advanced sales techniques.
4. Elevate operational efficiency by expertly managing stock levels visual merchandising promotional activities loss prevention efforts ensuring seamless execution across all departments.
5. Analyze data insights provide actionable recommendations senior management thereby enhancing overall strategy effectiveness financial results etc.