Organization- Alila Mayakoba
Summary
We are excited to announce leadership opportunities for the pre-opening team at Alila Mayakoba, an extraordinary new addition to the Hyatt Hotels & Resorts portfolio in the Riviera Maya. This is an extraordinary opportunity to help bring to life a property rooted in luxury, sustainability, and meaningful guest experiences, which are distinctive hallmarks of the Alila brand. As part of the opening leadership team, you will have the opportunity to shape the operations, culture, and guest journey from the ground up.
The Outlet Manager is responsible to manage the assigned outlet as a successful independent profit centre, in line with the outlet's operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.
Qualifications
* Ide ally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management.
* Minimum 2 years work experience as Outlet Manager in a luxury hotel.
* Strong Leadership & Team Management Skills – Proven ability to supervise, motivate, and coordinate staff across departments.
* Communication & Problem-Solving Skills – Ability to communicate professionally, resolve guest issues promptly, and support senior management effectively.
* Advance English and Spanish requiered.