Responsibilities Proactively monitor and support the Oracle Cloud ERP environment, specifically Oracle Finance modules such as Accounts Receivable (AR) and Tax.
Troubleshoot and collaborate to resolve complex functional and technical issues.
Participate in functional validation, setup, testing, and implementation for ongoing Oracle Fusion production support.
Elicit, analyze, and manage requirements.
Maintain project documentation, process maps, functional design documents, and training materials.
Triage and manage issues, defects, and enhancements from implementation through to quarterly releases.
Support stakeholders on bug fixes and enhancements, from documentation to execution of project requirements.
Coordinate and contribute to all phases of testing, including the development of test plans and scripts.
Optimize processes and solutions, implementing best practices.
Perform impact analysis and assessments.
Support new technology projects that integrate with Fusion ERP.
Design, implement, and support reports and reporting requirements.
Learn about upcoming releases and assess their impact based on Citco strategies.
Understand daily operations and work with HR functional areas to resolve discrepancies.
Support key finance users and provide overall user training.
Qualifications Minimum 6 years of experience as a Business Analyst, Functional Consultant, Product Owner, or Business Consultant on Oracle ERP.
Bachelor's degree in computer science, business, or a related discipline.
Master's degree in information technology or related field is a plus.
Strong knowledge of Oracle ERP, with preferable experience in AR and Tax modules.
Cloud certifications in related applications.
Proficient in OTBI and other reporting tools for ad-hoc reporting and data analysis.
Knowledge of JIRA, Confluence, and SharePoint is beneficial.
Strong project management skills and understanding of project lifecycles.
Business-focused with excellent interpersonal skills.
Ability to work independently and multitask with attention to detail.
Our Benefits We offer a range of benefits, training, and flexible working arrangements to support your career and personal needs.
We value diversity and foster an inclusive culture that promotes innovation and mutual respect.
Accommodations are available for candidates with disabilities upon request.
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