OverviewWe are seeking skilled and proactive engineers with 3-5 years of experience to join our Global Network Operations Center (GNOC) team. The GNOC is our front-line for addressing physical network issues and operates 24x7x365 to ensure the reliability and efficiency of our physical network infrastructure. The team is responsible for performing data collection, triage, technical analysis, incident mitigation, and redirection as necessary to maintain and optimize operations. Our primary objectives are: Ensure maximum possible service availability and performance; Provide comprehensive support to our Engineering and other Operational and technical teams. These objectives translate into a broad and dynamic scope of responsibilities for the GNOC team. Engineers will have the capability to centrally manage OCI’s networks and implement automated solutions to address common operational challenges efficiently.Technical Qualificationsknowledge in the following protocols: BGP/OSPF/IS-IS, TCP, IPv4, IPv6, DNS, DHCP, MPLSComprehensive/Broad experience in at least 3 of the following network technologies: Juniper, Cisco, Arista, InfiniBand, firewalls, switches and circuit managementAbility to diagnose network alerts to assess and prioritize faults and respond or escalate accordinglyExposure to commodity Ethernet hardware (Broadcom/Mellanox)Experience with High Performance ComputeExperience with InfiniBandSoft Skills & Other Desired ExperienceHighly motivated and self-starterBachelor’s degree is preferred with at least 3-5 years of network-related experienceExcellent time management and organization skillsComfortable and able to deal with a wide range of issues in a fast-paced environmentExcellent organizational, verbal, and written communication skillsExperience with Incident Response plans and strategiesHave worked with large enterprise network infrastructure and cloud computing environments, supporting 24/7 and willing to work in rotational shifts in a network operations roleSeniority levelMid-Senior levelEmployment typeFull-timeJob functionInformation TechnologyIndustriesIT Services and IT Consulting
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