Job Description
RSA Insurance Ireland offers a unique opportunity to make a positive impact in the lives of customers and colleagues alike. As a Motor Claims Handler, you will be responsible for reviewing and assessing claims with empathy and understanding.
Key Responsibilities:
* Review and assess claims for Third Party claimants with high levels of empathy and understanding.
* Manage customer interactions efficiently, courteously, and timely to deliver high standards of customer satisfaction.
* Work proactively with service providers to ensure fair and efficient investigation and evaluation of liability and damage.
This role requires strong communication skills, attention to detail, and the ability to work under pressure. If you are passionate about delivering exceptional customer service and have a minimum APA qualification and/or prior claims handling experience, we encourage you to apply.
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Requirements
* APA Qualified working toward CIP
* 1-2 years experience handling motor damage claims
* Strong customer services skills
Experience in motor claims handling negotiation and settlement is desirable but not required.