Job Description
We are seeking a highly skilled and enthusiastic Customer Experience Ambassador to join our team.
Key Responsibilities:
* Deliver exceptional customer service, ensuring a positive gaming experience for guests.
* Process customer payments and issue winnings in a timely and accurate manner.
* Ensure compliance with casino policies and procedures, maintaining a safe and secure environment for all customers.
* Serve customers refreshments on the casino floor, fostering a welcoming atmosphere.
Requirements
To be successful in this role, you will require:
* Excellent communication and interpersonal skills.
* Ability to work under pressure, managing multiple tasks simultaneously.
* Knowledge of casino operations and procedures.
* A commitment to delivering outstanding customer service.
Benefits
This is a long-term role offering comprehensive training and development opportunities. You will be part of a dynamic team, working in a fast-paced and exciting environment.