About the project
Cpl Healthcare in partnership with our client is looking to recruit Project Officers for an anticipated 6 months' project. This project will require ascertaining information from relevant stakeholders of the client and recording this information accurately on a tracker system. We are looking for professional and reliable individuals to join the team as a Project Officer on this project.
Role Overview
The project officer is responsible for contacting a pre-approved list of contacts to verify and document information relating to the required project information. This role requires a high level of customer service, high volume phone and contact communication, excellent communication skills and will follow agreed processes. This role will be a remote work from home arrangement, and the necessary IT infrastructure must be available – i.e. broadband and private home office.
Key Responsibilities
* Make and take calls, including video calls, from relevant stakeholders via telephone and remote meeting applications (MS Team, Zoom, Webex etc)
* Keep themselves appraised of the relevant documentation/procedures as relevant.
* Manage data – including maintaining, correcting, collating, interrogating, validating, and processing data
* Maintaining accurate up to date records filing systems and records.
* Provide administration support to management in preparing and collating materials.
* Assist with and / or prepare reports as necessary
* Record information and update project tracker
* Engage with state services and relevant stakeholder and provide required information and support to Service Managers
* Action all communications in a timely manner
* Represent the Service in a positive manner
* Maintain confidentiality of documentation, records etc
* Maximise the use of technology in ensuring work is completed to a high standard.
* Organise and attend meetings as required
* Take minutes at meetings and prepare for timely circulation following meetings
* Undertake any other administrative support and assignments as directed
* Use of Information Technology, e.g. word processing, spreadsheets, database, e-mail and internet.
Skills & Qualifications
* Strong communication and interpersonal skills
* Excellent attention to detail and accuracy.
* High computer literacy and ability to tracker system.
* Ability to prioritise tasks
What We Offer
* Comprehensive training and ongoing support.
* Remote working.
* A competitive remuneration package