Posted: 18h ago
Offer description
SaaS Support Engineer
A high-impact role for someone who enjoys untangling complex web/UI issues in a modern SaaS platform. You'll be the person customers trust when the "weird stuff" happens - and you'll actually get the time/tools to find the root cause.
What's in it for you?
1. An annual salary of up to €48,000 pro-rata
2. An 11-month contract with PAYE paid weekly via Principle HR
3. The possibility of converting to permanent employment after completing your initial contract term
Job Responsibilities:
4. Owning customer incidents from start to finish (tickets + calls)
[5]([10])-ed--! Troubleshooting web/UI issues using browser dev tools, logs and code debugging
5. Working with REST/SOAP integrations from a support perspective
∙ ★ Writing small scripts (ideally JavaScript) to automate repeatable checks and speed up triage, 111.
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