Umrah Travel Consultant
Location: Dublin City Centre. Office Based.
We are seeking a knowledgeable and customer-focused Umrah Travel
Consultant to join our team. The ideal candidate will have at least 1 year of
experience in travel consultancy, with a strong understanding of Umrah
packages, visa processes, and customer service excellence. You will be
responsible for guiding clients through the Umrah booking process, ensuring a
smooth and spiritually fulfilling journey.
Key Responsibilities
* Advise clients on Umrah packages, itineraries, and travel requirements.
* Handle visa applications and ensure all documentation is accurate and timely.
* Coordinate flights, accommodation, ground transport, and other travel logistics.
* Maintain up-to-date knowledge of Umrah regulations and travel advisories.
* Provide exceptional customer service before, during, and after travel.
* Resolve client queries and complaints professionally and efficiently.
* Maintain accurate records of bookings, payments, and client communications.
Requirements
* Minimum 1 year of experience in travel consultancy, preferably in religious tourism.
* Strong knowledge of Umrah travel procedures and Saudi visa regulations.
* Excellent communication and interpersonal skills.
* Proficiency in travel booking systems and Microsoft Office.
* Ability to work under pressure and manage multiple bookings simultaneously.
* Fluency in English; Arabic is an advantage.
* High level of integrity, empathy, and cultural sensitivity.
Desired Skills
* Experience working in a travel agency specializing in Hajj or Umrah.
* Familiarity with GDS systems e.g., Amadeus.
* Sales or customer service certification.
Rewards and Benefits
* Competitive Remuneration
* Performance Based Bonus Plan
* Career Advancement
* Flexible Working Schedules
* Exceptional Training and Support provided
* 20 days Annual Leave
* The Opportunity to take part in Educational Trips Abroad
* Employee Assistance Programme
* Exceptional Social Events
* Joining the ever expanding and fun-loving team that is Club Travel
TO APPLY
Interested applicants please email with the job title "Umrah Travel Consultant " in the subject line of the email.