IT Support Professional Opportunity
This is an exciting opportunity to join our team as an IT Support Professional. You will work on a dedicated team for a prestigious client, supporting an evolving and exciting multi-technology IT environment.
The successful candidate will receive exposure to different technologies, including Microsoft Servers, Exchange, Active Directory, VMWare, Citrix, Cloud (Azure), and the latest Microsoft applications & solutions.
This role is based onsite with our customer in Dublin City Centre.
* Monitoring and management support for customer's infrastructure
* Provision of accounts and equipment
* Desktop support for customer
* Supporting Windows Desktops, Outlook, Networks, MS Office
* Configuration of Microsoft Server, Exchange, Active Directory
* Maintenance and documentation of current systems
* Hardware troubleshooting
* Interaction with third-party vendors
* Application troubleshooting and support
* Imaging and deployment
* File permission and access management
* Mobile device configuration and support
Key Responsibilities
You must have experience working in a deskside support environment, preferably with application support and Windows servers. Customer services and call handling skills are also essential.
Requirements
We are looking for someone with:
* A strong background in IT support
* Experience working with Windows servers and desktops
* Knowledge of Microsoft applications and solutions
* Excellent communication and customer service skills