Job Description
We are seeking a highly skilled and enthusiastic Front Desk Ambassador to join our team. As a key member of our front office staff, you will be the first point of contact for our guests and play a vital role in creating a warm and welcoming atmosphere at our hotel.
Responsibilities
* Welcoming guests upon arrival and ensuring a smooth check-in process
* Providing information about hotel facilities, services, and local attractions
* Responding to guest queries in person, over the phone and via email
Requirements
* Experience in a similar customer-facing role
* Luxury experience preferred
Perks and Benefits
* Competitive hourly wage
* Pension scheme
* Career progression opportunities
* Employee assistance programme
* Digital wellness programme
* Complimentary meals on duty
* Discounted room and dining rates
* Refer-a-friend scheme
* Training and development opportunities
About Us
We are a team of experienced hotel operators and investors with a portfolio of hotels in Ireland and Continental Europe. We are committed to delivering exceptional guest experiences and investing in our people.
Company Culture
We foster a culture rooted in respect, collaboration, and excellence. Our employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance.