Job Title: IT Operations Manager
As a Senior Associate, Asset Manager, you will be responsible for overseeing the lifecycle of IT assets and applications across a global enterprise. This includes ensuring effective governance, efficient management, and alignment with strategic objectives.
Key Responsibilities:
* Lead asset management processes and manage software demand pipelines in partnership with Enterprise Technology.
* Define and manage processes across the asset lifecycle - selection, operation, refresh, migration, optimization, retirement, and disposal.
* Maintain a comprehensive catalog of IT assets and entitlements, ensuring data accuracy at all stages.
* Coordinate deployment and reclamation efforts with internal stakeholders.
* Manage software request intake and fulfillment.
* Assist in managing vendor portals and software-as-a-service (SaaS) licenses.
* Generate asset management reports and conduct reviews to ensure regulatory compliance.
* Support risk and compliance initiatives for hardware and software assets.
* Work closely with business partners to ensure application portfolios align with firm capabilities and needs.
Requirements:
* Bachelor's degree in Business, Computer Science, or related field (technical degree preferred).
* 3-5 years of experience in IT asset management, portfolio management, or IT demand and lifecycle management.
* In-depth understanding of IT operating models, ITAM principles, and lifecycle planning.
* Ability to manage multiple priorities and work both independently and collaboratively.
* Strong communication, analytical, and planning capabilities.
* Proven ability to influence stakeholders and collaborate across business and technical teams.