* Ensure that you provide each guest with the highest levels of personal care and attention in accordance with 5 star expectations and RCH standards.
* Support, assist & advise shoppers in making purchases and availing of services onsite, managing any queries as they arise.
* Restocking of merchandise, price tagging and assisting with stock taking exercise as required
* Carry out cleaning duties, ensuring the retail outlet is clean and tidy in accordance with health & safety and hygiene standards.
* Prepare and serve food and beverages as required onsite in accordance with departmental/hotel standards.
* To be fully familiar with your departmental SOPs and procedures and ensure that these are implemented consistently efficiently and professionally.
* Manage cash and payment systems in accordance with company procedures and policies, at all times
Profil
Previous experience in a similar role within a four or five star hotel is a plus.
* Possess strong organisational skills.
* Communicate effectively in English.
* Be eligible to work in Ireland.
* Be positive, punctual & reliable and available towork anytime, anyday of the week.
Company description
With origins dating back to the 13th century, magnificent Ashford Castle has witnessed a rich and storied history, evolving from a medieval fortress to a grand retreat. Throughout the years, the castle has hosted royalty, nobility, and prominent figures, earning a reputation as one of Ireland's most iconic and celebrated landmarks.
The royal adventure begins as you enter through the grand stone gates of our Forbes Five-Star hotel. Now a proud part of The Red Carnation Hotel Collection, the magnificent Ashford Castle has stood sentinel on the shores of Lough Corrib for over 800 years. With an estate of such spectacular proportions, every moment spent within its grounds creates indelible memories. Once home to the Guinness family and today a multi-generational resort, Ashford Castle is lovingly managed by a dedicated team that passionately cares about every single guest.
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