1. Leading Brand
2. Attractive Package
About Our Client
Our client is a well-established FMCG business based in Donegal, known for its high quality product range, strong supply chain, and commitment to customer service. As part of continued growth, they are seeking a Sales Administrator to support the sales team in ensuring efficient operations, excellent service to customers, and smooth coordination across departments.
Job Description
3. Process incoming orders from customers, ensuring accuracy in product, quantity, pricing, delivery dates.
4. Liaise with internal teams (warehouse, logistics, production) to ensure stock availability and on-time delivery.
5. Maintain and update sales databases, CRM and order tracking systems.
6. Prepare and issue sales documentation: invoices, delivery notes, order confirmations.
7. Respond to customer enquiries, requests and issues in a timely, professional manner.
8. Monitor sales orders & delivery schedules and follow up on delayed or outstanding orders.
9. Generate regular sales reports and performance metrics for the sales team and management.
10. Assist with promotional activity: tracking performance, ensuring promotional pricing is applied, reporting on effectiveness.
11. Maintain pricing and contract information, ensuring all relevant documentation is up to date.
12. Ensure compliance with company policies, quality standards, and regulatory requirements.
The Successful Applicant
13. Previous experience (1-3 years) in a similar sales support / sales administration role, ideally within FMCG or a related fast-moving consumer goods / retail sector.
14. Strong organisational skills, ability to multitask and manage competing priorities.
15. Excellent attention to detail, especially with numbers, documentation, and order accuracy.
16. Good IT skills: competent with Microsoft Office (Excel especially), experience with CRM / order management systems.
17. Strong communication skills, both written and verbal. Ability to deal with internal stakeholders and customers professionally.
18. Problem-solving mindset, able to escalate issues or propose solutions.
19. Reliability, strong work ethic, and a team player attitude.
What's on Offer
20. Competitive salary and benefits package consistent with experience.
21. Permanent full-time role with opportunities for growth and development within the business.
22. Exposure to a dynamic FMCG environment with a variety of tasks