About the Position
An experienced organization within the bathroom and plumbing sector seeks an accomplished Technical Support & Aftersales Manager to oversee its customer and technical service function.
* Lead, mentor, and develop a technical support team to deliver exceptional customer satisfaction.
* Provide expert assistance on complex installation or product issues primarily bathroom, plumbing, and related systems.
* Maintain up-to-date knowledge of the full product range, including sanitaryware, fittings, and bathroom systems.
Key Skills and Qualifications
* A strong background in technical support and customer service is essential.
* Prior experience as a Team Lead or Manager is desirable.
* The ability to provide solutions to complex problems is crucial.
Benefits of the Role
* This position offers opportunities for career advancement and professional growth.
* A competitive salary and benefits package is available.
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