Pharmacy Healthcare Advisor - Allcare Drogheda
Pharmacy Healthcare Advisor - Allcare Drogheda
Apply locations: Hickeys - Drogheda | Time type: Part time | Posted on: Posted 24 Days Ago | Job requisition id: JR-0000004932
We currently have an exciting opportunity for a Pharmacy Healthcare Advisor to join the Hickey's Pharmacy team in Allcare Drogheda.
Hickey's Pharmacy is an award-winning, community pharmacy group with 36 stores, over 370 employees, and strong growth ambitions. As a pharmacist-led company, we understand the importance of delivering accessible healthcare and the critical role of the pharmacist in achieving this. We are health people. If you want to deliver exceptional care in a supportive environment with learning and development opportunities, then Hickey's could be the place for you.
Our Pharmacy Healthcare Advisors are vital members of our team, operating as the first point of contact for customers in our store, ensuring our customers come first. Your primary focus will be to offer advice and support tailored to each customer in line with our Core Values – Ambition, Positive Teamwork, Customer Care, Professionalism, and Reliability.
* We are looking for someone who is dynamic and energetic to join our team.
* (Part time / Full time)
* (Permanent / Fixed Term)
* Supported in-store by an excellent team and a support office
* Rosters are published up to 8 weeks in advance
* Excellent training and support structures are also available centrally from our Pharmacist management team
Key Responsibilities
* Providing outstanding customer service
* Driving retail sales through link selling and advising customers of promotions in store
* Ensuring stock levels are maintained at optimal levels
* Accurately and securely performing cash management duties
* Maintaining company merchandising standards to ensure the pharmacy is always presented to the highest level
* Building customer loyalty
What are we looking for
* Strong customer engagement and customer service skills, listening to our customers, understanding their needs, and delivering great service every time
* Building a strong working relationship with all team members in the pharmacy to ensure seamless delivery of service
* Tailoring conversations with every customer to ensure they leave our pharmacy feeling informed and confident about their healthcare needs
* Strong product knowledge
* Experience in or interest in skincare is an advantage
* Proven sales ability
* Any other projects and duties where they arise
What we would like from you
* Customer-focused with an ability to effectively deal with customers
* Previous OTC sales and customer service experience
* Excellent interpersonal and communication skills
* Positive can-do attitude
* A keen interest in retail pharmacy
What we promise you
* Competitive salary
* Generous staff discounts in-store
* ‘Refer-a-friend’ bonus scheme
* Tax-saver travel
* Additional long-service days
* Additional annual leave for special occasions, e.g., getting married!
If you're a people person and have ambitions to join a progressive company, we'd love to hear from you today.
Hickey's Pharmacy is an equal opportunities employer
About Us
Our Work Experience reflects everything that is unique about us: our culture, core values, company meetings, commitment to sustainability, recognition programs, and most importantly, our people. Our employees are disciplined, hardworking, curious, trustworthy, humble, and truthful. They make choices for the benefit of the team, seek opportunities to collaborate and make a difference, and make us the #1 Top Workplace in the area.
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