Joule IE is a leading manufacturer and distributor of heating, ventilation, hot water and renewable energy solutions, operating in the Irish, UK and European markets. In our state of the art facility in Dublin we manufacture a wide range of products using innovative designs and utilizing the most up to date production methods.
As a company we constantly strive to innovate and create. It is through strong teamwork that we continue to achieve success and deliver high quality solutions to our customers, in the ever expanding field of renewable energy and sustainability.
Galway is home to our Design and Technical Department and we are seeking an IT Help Desk Technician to support the team onsite.
The IT Help Desk Technician provides a wide range of services to support, fix, and maintain the hardware and software of an organisation's computer systems. They are often the first point of contact for staff when something goes wrong or needs fixing on their computer system.
Role responsibilities
* Onboarding and Offboarding of Staff
* Printer & Scanner Maintenance and Support.
* IT Asset Management.
* Helpdesk IT support for staff and systems.
* Managing Software Licences.
* Involved in various projects on adjusting systems to company's need
Skills/Knowledge/Experience required:
* A keen interest in IT and willingness to learn and develop in the role
* Proficiency in Microsoft Operating Systems and a basic understanding of network technologies/infrastructure
* Familiar with Office 365, Azure, SharePoint
* Good communication, analytical and problem-solving skills
Job Types: Full-time, Permanent
Benefits:
* On-site parking
Work Location: In person