We are NSUS, a global online gaming and technology company that operates GGPoker, the world's largest online poker room and the recognised market leader in the online poker industry.
Through GGPoker and its associated brands, NSUS delivers a cutting-edge poker experience to millions of players worldwide, combining innovative software, secure gameplay, and industry-leading responsible gaming practices.
The company operates across more than 19 regulated markets, including the UK, Isle of Man, Malta, Ontario (Canada), and the Netherlands, and continues to expand its global footprint.
NSUS is widely recognised for its data-driven approach, player-first philosophy, and commitment to compliance and integrity, positioning GGPoker as the trusted choice for online poker players around the world.
The Role
We are seeking a proactive, detail-oriented Safer Gambling & Enhanced Due Diligence (EDD) Executive to join our team. The successful candidate will play a key role in upholding the highest standards of player protection, regulatory compliance, and data integrity. You will be responsible for assessing player activity, managing Safer Gambling and EDD cases, escalating high-risk accounts, and ensuring that all actions comply with internal policies, licensing requirements, and data protection regulations.
An understanding of data privacy principles and GDPR would be an advantage, as the role involves handling sensitive personal and financial information with the utmost care and confidentiality.
The ideal candidate will also demonstrate a strong willingness to learn and adapt to new tools and systems as we continuously refine and improve our processes.
Case Management
* Monitor and respond to all active cases in the Safer Gambling and EDD inboxes.
* Maintain accurate, timely, and compliant case records across all systems.
* Assess player behaviour and financial activity to identify potential risk indicators.
* Escalate complex or high-risk cases to senior team members or relevant departments.
Analysis & Reporting
* Review player documentation to verify Source of Funds (SOF) and Source of Wealth (SOW).
* Prepare clear, concise case summaries, recommendations, and reports for management and compliance reviews.
* Contribute to trend analysis and continuous improvement of Safer Gambling and EDD processes.
Continuous Improvement
* Stay up to date with regulatory, policy, and data protection developments.
* Demonstrate flexibility and a strong willingness to learn new tools and technologies as processes evolve.
What you must have:
* Excellent communication skills with fluent English
* Flexibility, versatility and in a position to work in accordance with the demands of the business
* Attention to detail is greatly required
* Strong prioritisation, good decision-making skills, with ability to manage a high volume of tasks
* Good relationship-building skills
* Compassion is essential to this role
Rewards and Benefits:
Competitive salary
Bi-annual bonus (Value up to 30% of salary)
Private health insurance
Frequent social events
Subsidised gym membership
Subsidised travel cards
Pension contribution.
Free office lunch (Monday-Friday)
Job Types: Full-time, Permanent
Pay: €33,000.00-€38,000.00 per year
Benefits:
* Bike to work scheme
* Company pension
* On-site parking
Ability to commute/relocate:
* Dublin, County Dublin: reliably commute or plan to relocate before starting work (required)
Application question(s):
* What CRM and other software tools have you experienced using?
* Have you ever worked in a compliance role before? Please give details.
Work Location: In person