Overview The Irish Tax Institute is the leading provider of professional tax education in Ireland.
The Irish Tax Institutes education function delivers and assesses a range of education programmes including Chartered Tax Adviser (CTA),?Tax Technicianand Diploma in Tax.
We areseekingto recruit an experienced Education Coordinator.
Working closely with the Education Operations Manager and team this role willberesponsible for the day-to-dayadministrationof coursesandprovidea professional and proactive serviceto students, lecturers, and keyeducationstakeholders.
The successful candidate will have strong background ineducationand administration.
About the role This is a permanent full-time position.
The Education Coordinator will: Proactivelyrespondtoenquiries from prospective studentsvia phone,email and atrelevant in-person education eventsasrequired.
Processall stages ofstudentregistrationsaccuratelyandin line with approved policies,providingup to datecommunicationwithstudentsregardingapplicationsand ensuring relevant materials/access to platforms is providedtostudentsin a timely manner.
Maintain regularand professionalcommunication with current students, answering queriespromptly,andassistingwithstudentappeals processin line withapprovedregulations.
Proactively manage the academic calendar of assigned courses includingscheduling oflectures, liaising with lecturersand facilitators,monitoringlecture delivery,gatheringand collatingdata andfeedbackregularly.
Preparestudent attendancereportsaccuratelyfor supporting employer firms.
Update andmaintaina range ofcourse materials including timetables,the Instituteslearningmanagementsystem(Blackboard)andrelevant areas of websitewith keen attention to detail.
Work with a team of authorsand editorsto ensure update of student manuals,coordinateversioncontrol,and deliveraccording toschedule.
Develop and nurture key relationships with lecturers, externalsuppliersand stakeholders.
Preparecontracts for all contributors (lecturers and authors)andpreparethe payments scheduleon a monthly basisfor contributors.
Support theassessment team with key aspects of online delivery of examsincludingregistration/administration ofassessmentsand delivery of results.
Keep up to date with relevant IT and educationplatform developments, attend regular meetings with the team tocoordinateand plan course administration and contribute tostreamlining administrativeprocesses.
Assistwith such other related responsibilities asdeterminedby the Education Operations Manager, includingtaking full responsibility for certain aspects ofcourse delivery.
Qualities and experiencerequired A relevant third level qualification.
2-3 years relevantexperience in a relatedrole, ideally in aneducation setting.
Excellentinterpersonal andcommunication skills, including written and spoken English.
Excellent time management and the ability toself-sufficientlyplan and prioritise tasks and meet multiple deadlines with accuracy and attention to detail.
Proven ability to work well in a team andto develop positive working relationships internally and externallywith key stakeholders and contributors.
Strong IT skills withdemonstratedproficiencyin Microsoft Excel and the MS Office suite, to support data management and reporting.
Knowledge of CRM systems Microsoft Dynamics or similar would be an advantage.
Innovative, enthusiastic with a willingness to learnandacommitment to high-quality service and support.
Hybrid working arrangement 50% remote Apply and include a cover letter by Mon 12 January 2026 at 5pm.
Skills: Communication skills Teamwork Time Management IT skills Administration Benefits: Work From Home Hybrid pension Bike to work