Posted: 3h ago
The role
Collins McNicholas Recruitment & HR Services Group is seeking a Workforce Planning & Analytics Manager for their Operations team in Longford. This permanent, hybrid position involves leading workforce planning and capacity management in a multi-channel customer support environment.The ideal candidate will have 3+ years of experience, strong Excel and analytical skills, and familiarity with workforce management tools. Responsibilities include developing forecasts, staffing schedules, and performance reports, ensuring the business meets customer demand efficiently.
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