Medical Receptionist / Care Navigator (EMIS Trained)
Job Type: Permanent full time hours
Hourly rate: £13.06
Hours: The working hours for this position are between 8:00 am and 6:30 pm. Additionally, you will be required to work one late night per week.
I am currently seeking a motivated individual to join our team as Care Navigator/ Receptionist perm role at a fantastic medical centre. As a Care Navigator, you will play a vital role in ensuring a smooth and efficient operation of our centre. This is a versatile position that involves working both on reception and over the phone, as well as assisting with various tasks in the back of the medical centre.
Key Responsibilities:
* Greeting and assisting patients at the reception desk.
* Managing incoming calls and directing them to the appropriate departments.
* Scheduling appointments and maintaining the appointment system.
* Assisting with administrative tasks, such as data entry and filing.
* Collaborating with healthcare professionals to ensure effective patient care.
* Providing general information to patients and addressing their inquiries.
* Maintaining a clean and organized reception area.
Requirements:
* Previous experience working as a receptionist, preferably in a healthcare setting.
* Strong communication and interpersonal skills.
* Excellent organizational abilities with attention to detail.
* Proficient computer skills and familiarity with basic office software.
* Ability to handle multiple tasks efficiently in a fast-paced environment.
* Empathy and compassion towards patients.
* Knowledge of medical terminology is advantageous.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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